AI mailroom automation for dispersed companies
Action your incoming mail faster and more reliably with Postal, the AI-first solution for mailroom scanning, automation, and management.


Put your mailroom on autopilot
Never lose post again
Securely scan, analyze, and access your mail like email.
Automatic forwarding
Your mail digitally forwarded to the right teammate, automatically.
Rapid oversight
Be notified of deadlines and next steps for your critical mail.
Mailroom software and virtual mailbox in one
Say goodbye to misplaced mail, manual admin, and missed deadlines. Postal takes care of every step of your mail handling, from receiving incoming post and mail scanning to AI-analysis and team assignment.

Powerful search, seamless discovery
Postal transforms raw mail into accessible, organized data. Use natural language queries to pinpoint sender history, upcoming obligations, or critical deadlines, all delivered with clear context and citations for confidence.

Features
Smarter than your average mailroom
AI analysis and recommendations
The importance of mail is unevenly distributed. Postal's AI accelerates your workflows by transforming your mail into easily actionable information. Focus on what you need to do, ignore the rest.
- Deadlines extracted and flagged
- Crystal-clear summaries with follow-up actions
- Automatic forwarding to the right teammate
- Junk mail detected and moved to spam

Enhanced search
Postal’s AI makes it easy to extract information from your incoming mail. Ask natural language questions and Postal unearths the answers for you, complete with citations and linked resources. Ask questions like:
- ”Have I received mail from this sender before?”
- "Are we behind on any responses to regulators that we should know about?”
- ”What are the penalties if we don’t make this deadline?”

Built for security
Your mail is safe with Postal. Sensitive data like PHI and PII are identified and redacted in real time, ensuring that your most sensitive data is never exposed to LLM analysis.
- Sensitive data redacted prior to analysis
- Secure mailroom processing and mail storage
- Built to HIPAA and SOC 2 security standards (like the rest of your company)

Everything in one place
Never misplace a piece of mail again. Postal consolidates your incoming mail in one digital platform that you can access from anywhere in the world.
- Digitized and summarized copies of all your incoming post
- Access your post in the same way you do your email
- Automatically forward your mail into your digital workflows

Get started
How Postal automates your mailroom
Sign up with Postal
Get your unique, permanent street address. The first 6 months is free.


Receive mail
Postal scans your mail in a secure facility the day it’s received.


AI analysis
Postal identifies deadlines, next steps and creates a summary.


Smart mail forwarding
The right teammate is notified automatically.


Compliance support
If you need it, tag in the Postal compliance team to action your mail for you.


Features
Smarter than your average virtual mailbox
AI mail handling
Accelerate your mail handling with Postal’s advanced AI that summarizes incoming post, extracts deadlines, flags urgent items, and suggests next steps. All without you opening a single envelope.
- Never miss a deadline again with automated notifications.
- Chat directly with your mail for extra information and insights.
- Junk mail is auto-detected and sent to spam.
Compliance support
Easily pass off your compliance mail to an expert. Simply tag the Postal compliance team and we’ll make sure your compliance tasks and filings are actioned for you, before the deadline.
- Instantly pass compliance mail off to our team for action
- Stay compliant with changing laws and regulations
- Specialized in corporate licensing and insurance compliance
Built to HIPAA and SOC 2 security standards
Protect your data and your clients’ data with a virtual mailbox that’s Built to HIPAA and SOC 2 security standards. Postal scans and processes all your mail in on-site facilities that are secure and private.
- Keep your PHI safe and secure from third parties
- Built to HIPAA and SOC 2 security standards
- Bring your post into line with how you handle the rest of your data
Premium virtual mailbox address
Give your business the address it deserves with a premium location in a major US city. Whether you’re based locally, interstate, or internationally, Postal gives you a unique street address in a prestigious US location.
- Your own address with a unique suite number.
- Sought-after street addresses like 5th Avenue in New York City.
- A permanent address for registration, tax, and all incoming mail.
Frequently asked questions
Find answers to your most pressing questions about our virtual mailbox service.
Yes, with Postal the first 6 months is completely free so you can try Postal. You can cancel anytime during the first 6 months and you won’t be charged.
Postal AI processes and summarizes your incoming correspondence, flags urgent items, extracts deadlines, and even suggests next steps or team assignments—so your business never misses a critical action.
Yes. Postal supports natural language queries. You can ask things like: “Are we behind on regulator responses?”,“What happens if i just ignore this requirement?”, and “Can I contest this fee?” and Postal will provide a cited, resourced answer.
Postal automatically detects PHI, PII, and other sensitive data and redacts it before AI processing. This ensures you get the benefits of generative AI without compromising security. Postal is built to HIPAA and SOC 2 security standards.
Resources
Insights to help you get up and running
Try Postal free for 6 months
- Security compliant
- Change of address guidance
- Local customer support