Introduction

Welcome to the Privacy Policy of Plover Parametrics Inc, also known as Postal (“Postal”, "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, https://www.usepostal.com/ (“Site”), or use any of the software, applications, digital mailbox and online mail management product and services, or any related products or services we offer (all of the foregoing, the “Products,” and together with the Site, collectively, our “Services”). By accessing or using any of our Services, you agree to this Privacy Policy and our Terms & Conditions applicable to the Services that you are accessing or using. If you do not agree with this Privacy, please do not use those Services.

Postal may update this Privacy Policy at any time by posting the revised version on the Site and anywhere else it appears within or in connection with any Services. Continued use of our Services after we post any update means you accept the revised version of this Privacy Policy and all changes it contains.

Information Collection and Use

We collect several different types of information to provide and improve the Services:

Types of Data Collected

Personal Data

When using the Services, we may request certain personal information that can be used to contact or identify you ("Personal Data"). This may include:

• Name and email address
• Mailing address and phone number
• Demographic information such as age, birth date, gender, and ethnicity
• Geographic identifiers such as location data or specific, unique IP address
• All “personal data” as defined in the EU General Data Protection Regulation (or “GDPR”)
• Payment details (including when collected/processed by a third party such as Stripe)
• Government-issued ID or other identity verification documents
• Information provided for customer support, feedback, surveys, or promotions

We may use your Personal Data to send editorial or promotional content or other information we believe may interest you. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us at info@usepostal.com.

Usage Data

We collect information that your browser sends when you visit the Services or access it through a mobile device ("Usage Data"). This Usage Data may include:

• Your computer's Internet Protocol (IP) address
• Browser type and version
• Pages you visit on the Services
• Date, time, and duration of your visit
• Unique device identifiers
• Demographic information such as age, birth date, gender, and ethnicity
• Website navigation, referring page, pages visited, and duration
• Cookies, pixels, and other tracking technologies
• Aggregated or anonymized data used for analytics
• Other diagnostic data

If you access the Services using a mobile device, the Usage Data may also include:

• Type of mobile device
• Unique mobile device ID
• Mobile device IP address
• Mobile operating system
• Type of mobile browser
• Additional diagnostic data

Tracking Cookies Data

We use cookies and similar tracking technologies to monitor activity on the Services, and store certain information relating to their use. Cookies are small data files, often containing a unique anonymous identifier, sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, are also used to collect information, improve functionality, and analyze the Services.

You can set your browser to refuse all cookies or notify you when a cookie is sent. However, some features of the Services may not work properly if cookies are disabled. 

Types of Cookies we use include:

• Session Cookies: Help us operate the Services
• Preference Cookies: Store your preferences and settings
• Security Cookies: Enhance security measures
• Advertising Cookies: Deliver ads tailored to your interests

How we Collect Your Data

Your Data is being collected:

• When You provide it directly (registration, profile, support, surveys, etc.)
• Through fulfillment vendors as part of service delivery and compliance
• From other third-party vendors or partners (e.g., payment processors, analytics)
• Through automated collection via cookies, log files, pixels, or similar technologies

How we Use Your Data

Postal uses the collected data for various purposes:

• To provide and maintain the Services
• Authenticating identity, preventing fraud, and securing accounts
• To provide customer support
• To monitor usage of, analyze and gather insights to improve the Services
• To detect, prevent, and address technical issues
• To fulfill any purpose for which you provide the data
• To meet our contractual obligations and enforce our rights, including billing and collections
• To send account-related notices, such as subscription updates, expiration alerts, or instructions
• To share news, special offers, or information about similar products and services unless you opt out
• For any other purpose with your consent

Retention of Data

We retail your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes using your data to comply with legal obligations (such as retaining information required by law), resolve disputes, and enforce our agreements and policies. Usage Data is typically retained for a shorter period. However, we may keep it longer if needed to enhance security, improve the functionality of the Services, or meet legal requirements.

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on computers outside your state, province, country, or jurisdiction, where data protection laws may differ from those in your location. If you are outside the United States and provide us with your information, please note that we transfer and process your data, including Personal Data, in the United States. By submitting your information and agreeing to this Privacy Policy, you consent to this transfer.

We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy. Personal Data will not be transferred to any organization or country unless adequate safeguards are in place, including measures to protect the security of your data and other personal information.

Sharing of Data

We may share the personal information we collect or that you provide in the following situations:

Disclosure for Law Enforcement

We may disclose your Personal Data if required by law or in response to valid requests from public authorities.

Business Transactions

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of the transaction.

Other Cases

We may also disclose your information:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties who support our business operations
• To fulfill the purpose for which you provided the information
• To display your company’s logo on our website (if applicable)
• With your consent in any other circumstances
  

We do not sell any of your personal information for monetary value.

Security of Data

Protecting your data is a top priority for us. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we use commercially reasonable measures to safeguard your Personal Data, we cannot guarantee its absolute security.

Your Rights and Choices 

Depending on your location and applicable law (e.g., GDPR, CCPA/CPRA), you have the right to:

• Access the Personal Data we hold about you
• Request correction or deletion of your Personal Data
• Object to or restrict certain processing
• Request data portability (copy/transfer your Personal Data)
• Withdraw consent for specific uses (where applicable)
• Opt-out of marketing communications or data “sale/sharing” as defined by law

To exercise your rights, contact us at info@usepostal.com. We may require verification of your identity.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights:

• The right to know what Personal Data we collect, use, disclose, or “sell/share”
• The right to request deletion of Personal Data (subject to certain exceptions)
• The right to opt-out of the “sale” or “sharing” of your Personal Data for cross-contextual behavioral advertising
• The right to non-discrimination for exercising your rights

Rights of EEA/UK/Swiss Residents (GDPR)

If you are in the EEA, UK, or Switzerland, you have specific rights under GDPR. You may request:

• Access to, receipt of, correction to, or deletion of your Personal Data 
• Restriction or objection to our processing of your Personal Data
• Data portability

You also have the right to lodge a complaint with your local data protection authority.

Tracking Technologies

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate the Services (“Service Providers”), provide the Services on our behalf, perform related services or assist us in analyzing how the Services is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. The use cases that we engage third parties for may include analytics, web traffic analysis, process automation, software development, remarketing, and payments.

Children's Privacy

The Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@usepostal.com.

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