iPostal1 vs PostScan Mail: Side-By-Side Comparison (2025)

PostScan Mail vs iPostal1: Full comparison

The table below breaks down how PostScan Mail and iPostal1 compare across the essentials—services, security, locations, and pricing.

For a deeper look at how iPostal1 performs in real-world use, check out our full iPostal1 review.

Services

Virtual mailbox providers may look similar on the surface, but the depth of their services often sets them apart. Here’s how PostScan Mail and iPostal1 handle the essentials of mail management.

PostScan Mail

PostScan Mail focuses on digital mailroom functionality, built for both individuals and small teams that want everything handled online. Once mail arrives, the platform scans the envelope, uploads it to your account, and lets you choose what happens next. Key services include:

• Mail scanning and viewing: Get digital previews of your mail items with high-quality scans available on any device.
• Forwarding and storage: Forward mail or packages anywhere worldwide and store digital copies securely in your account.
• Virtual business address: Choose from a wide network of U.S. street addresses to give your business a professional presence.
• Mail management actions: Open and scan, forward, recycle, or shred documents directly from your dashboard.
• App and web access: Use the mobile app or browser interface to manage everything in real time.
• Registered agent service: Stay compliant by designating PostScan Mail as your registered agent in select states.

iPostal1

iPostal1 takes a modular approach, offering tiered plans that expand from basic digital mailbox use to full virtual office functionality. It’s built around flexibility, allowing users to start small and layer on phone, fax, or enterprise-level mailroom features. The main services cover:

• Digital mailbox access: View and manage mail from a real street address, not a PO box, via mobile app or web browser.
• Mail forwarding and scanning: Forward mail worldwide or request full-content scans in PDF format within hours.
• Multiple address options: Choose from thousands of U.S. and international locations to establish a presence in different markets.
• Add-ons for business users: Upgrade to plans with local or toll-free phone numbers, call forwarding, and voicemail.
• Enterprise and white-label support: Custom digital mailroom solutions for larger companies or partners.
• Cloud storage: Store scanned documents indefinitely, with free unlimited storage for scans and voicemails.

If you’d like advanced mail handling like AI-powered sorting, smart search, and compliance alerts, consider Postal.

Locations

Where your virtual mailbox is based can influence both credibility and convenience. Let’s look at how PostScan Mail and iPostal1 approach their address networks and global reach.

PostScan Mail

PostScan Mail has an extensive U.S. presence, offering hundreds of mailing addresses across major states like California, Florida, Texas, and New York. Coverage spans all 50 states, giving users flexibility to choose an address close to home or in a key business market.

Beyond the U.S., PostScan Mail also supports select international addresses in countries such as Canada, Mexico, the U.K., and parts of Europe and Asia. The international footprint is smaller but practical, and useful for companies expanding into a handful of global hubs rather than running multi-region operations.

iPostal1

iPostal1 takes the lead in scale, with over 4,000 professionally staffed mailbox locations worldwide. Every address is a real street address, not a PO box, and can receive deliveries from all major carriers.

Its network covers every U.S. state along with a growing list of international cities, allowing users to establish a presence in multiple markets. The variety of address types, ranging from coworking spaces to executive office buildings, makes it appealing for small businesses looking to project credibility in specific locations.

Security

When your business relies on a virtual mailbox, the way your provider handles data, access and physical mail room processes is critical, especially when sensitive mail is involved. Below we explore how PostScan Mail and iPostal1 stack up in practice.

PostScan Mail

PostScan Mail uses solid technical infrastructure. Data is hosted on Amazon Web Services (AWS), communication is encrypted via SSL/HTTPS and at-rest data is secured using 256-bit AES encryption. Their backups are executed daily and stored for up to 30 days. They also highlight physical facility protections at the hosting provider level (card-key access, logged entries).

However, while PostScan Mail emphasises these features, they do not claim full HIPAA or SOC 2 certification for their virtual mailbox offering. In other words, if you’re handling mail with protected health information (PHI) or need full third-party audit assurance, this may be a gap.

iPostal1

iPostal1, at first glance, presents a large, well-known network of mailbox locations and a software portal across app/web. That said, iPostal1 does not advertise HIPAA compliance or SOC 2 certification, and some reviews raise concerns about variation in security standards across the many partner mail centres.

Is HIPAA compliance or advanced data protection a priority? Consider Postal’s HIPAA-compliant virtual mailbox for secure mail management.

User friendliness

Interface and support matter as much as features. Day-to-day, you want a clean dashboard and fast help when something breaks. Here’s how each provider handles both.

PostScan Mail

PostScan Mail’s interface is straightforward, with a clean web dashboard for managing mail and native iOS and Android apps for opening, scanning, forwarding, and shredding items on the go.

On support, PostScan Mail offers phone, email, and live chat with published seven-day coverage. Most users report timely, helpful assistance, though occasional issues like billing disputes or processing delays can occur.

iPostal1

iPostal1 offers both a web portal and native apps for iOS and Android, giving users flexibility to manage mail from any device. Core actions like scanning, forwarding, scheduling pickups, and shredding can be handled easily through either platform, and frequent updates help keep the interface accessible and intuitive.

Customer support is available through the website, email, and in-app channels. While response times can vary depending on location and request type, users generally find the system reliable for routine inquiries and account management.

Pricing

Cost structures vary widely across virtual mailbox providers. The right plan often depends on how much mail you receive and how you need to handle it. Here’s how pricing compares between PostScan Mail vs iPostal1.

PostScan Mail

PostScan Mail’s pricing tiers are simple and usage-based. Plans start at $10/month for the Starter tier, covering up to 30 mail items, while the Standard plan at $20/month doubles that limit and includes 10 free scans. The Premium plan, at $30/month, extends coverage to 120 items and 20 scans.

Extra services follow a clear à la carte model. Additional mail items cost $0.50 each, mail forwarding starts at $2 per shipment plus postage, and storage is free for 30 days before daily rates apply. Each plan includes core features such as real street addresses, digital access, unlimited cloud storage, and mobile management, giving users flexibility without being tied to long-term contracts.

iPostal1

iPostal1’s pricing starts slightly lower, at $9.99/month for a personal digital mailbox, scaling up to $14.99/month for business use and $39.99/month for a virtual office setup with phone and fax options. The final price depends on the chosen address tier—Standard, Select, Premium, or Prestige—with premium business centers costing more.

Users can add multiple addresses, phone numbers, or fax lines at extra cost, and enterprise users can request custom pricing for white-label or large-scale mailroom setups. The service also promotes up to 80% savings on international forwarding, making it cost-effective for frequent global shippers. That said, total costs can climb once add-ons and location surcharges are factored in.

If you’re looking for a more advanced solution with built-in compliance and automation tools, you can get six months free with Postal.

Which is better?

Both platforms get the job done for digital mail management, but the best fit depends on how you plan to use it. PostScan Mail offers a clean interface, predictable pricing, and simple plan structures that appeal to individuals or small teams who want something that “just works.” It’s functional without being fancy, though the lack of advanced automation or compliance certifications could be limiting for businesses that handle sensitive or high-volume mail.

iPostal1, on the other hand, wins on scale. Its 4,000+ address network and add-ons like phone and fax lines make it attractive for users chasing flexibility or a global footprint. The trade-off is consistency. Service quality can vary across locations, and costs stack up quickly once you start adding extra addresses or premium features.

If your business needs something more robust that makes your mail searchable and automatically routes mail to the right teammate, consider Postal’s AI mailroom. It’s built for teams that want everything handled securely and intelligently, without the patchwork of add-ons.

Frequently asked questions about iPostal1 vs PostScan Mail

Got questions about how PostScan Mail and iPostal1 compare in day-to-day use? Here are some quick answers to help you decide which platform suits your workflow.

Is PostScan Mail reputable?

PostScan Mail is a reputable provider with a solid reputation for reliability and transparency. It’s trusted by individuals and small businesses for its clear pricing, secure infrastructure, and responsive customer support. While not the largest network in the industry, it delivers dependable digital mail management and a straightforward experience backed by consistent service standards.

Is iPostal1 reputable?

iPostal1 is a well-established and reputable name in the virtual mailbox space. It’s been around for years, offering thousands of real street addresses and reliable mail handling through its network. The platform itself is solid, though service quality can vary between locations since many are independently operated. Overall, it’s a trusted choice for flexibility and reach.

Which is the most commonly used mailbox provider?

iPostal1 is the more widely used virtual mailbox provider, largely due to its huge network of over 4,000 locations and long-standing presence in the industry. Its scale and flexible plans attract both personal and business users. That said, popularity doesn’t always equal fit. Smaller providers like PostScan Mail can still offer a more consistent, hands-on experience for everyday mail management.