# llms.txt — Guidance for AI Crawlers and LLMs
# Domain: usepostal.com
# Generated: 2025-09-17

## Owner
Name: Postal (usepostal.com)
Contact: https://www.usepostal.com/ (use the contact form)
Jurisdiction: USA

## Scope
This file applies to AI crawlers, agents, and retrieval systems that access content at https://www.usepostal.com/.
It supplements robots.txt and MUST be honored alongside it. Do not access content that is blocked by robots.txt
or that requires authentication.

## High-Level Policy
Training (commercial): Permitted for excerpts and derived embeddings only, provided
    proper attribution ("Source: Postal — usepostal.com") and a link to the original URL are included.
Training (non‑commercial research/academic): Permitted for excerpts and derived embeddings only, provided
    proper attribution ("Source: Postal — usepostal.com") and a link to the original URL are included.
Indexing/RAG for end users: Permitted for *short excerpts and summaries* (≤ 200 tokens per page) with attribution
    and a link to the source.
Archiving: NOT PERMITTED.
Mirroring: PERMITTED.
PII/sensitive data: Do NOT collect, store, or expose any personally identifiable information or customer materials.
Authentication walls: Do NOT bypass. Content behind sign‑in, paywalls, or forms is out of scope.

## Crawl Hygiene
User-Agent: *
Respect robots.txt: REQUIRED
Crawl-Delay: 3
Max-Requests-Per-Second: 1
Concurrent-Fetches: 2
Retry-After-on-429: 120

## Preferred Content Map
# These are representative, high-signal pages for summarization or RAG. Use the site sitemap for completeness.
Allow-List:
  - https://www.usepostal.com/
  - https://www.usepostal.com/pricing
  - https://www.usepostal.com/about
  - https://www.usepostal.com/blog
  - https://www.usepostal.com/get-started
  - https://www.usepostal.com/terms
  - https://www.usepostal.com/privacy
Sitemaps:
  - https://www.usepostal.com/sitemap.xml  # if available

## Attribution Requirements
When displaying or using content, provide:
  - Title of the page
  - Canonical URL
  - Publisher: "Postal"
  - Timestamp of access

## Model & Agent Registry (non-exhaustive)
This policy applies to (including, but not limited to): GPTBot, ChatGPT-User, Claude-Web, ClaudeBot, Google-Extended,
PerplexityBot, Applebot-Extended, FacebookBot, CommonCrawl, You.com/YouBot, BingPreview, CCBot, and similar agents.

## Rate-Limit Guidance by Section
/ (root, marketing pages): standard limits (see Crawl Hygiene)
/blog/: okay to fetch article pages; avoid bulk historical crawling in a single session
/forms/, /checkout/, /account/, /dashboard/: DISALLOW (may not exist; included for clarity)

## Prohibited Uses
- Training models that compete with Postal using substantial portions of our site
- Using content to infer or target Postal customers or partners
- Selling or redistributing our content without permission

## Permitted Uses (Summary/RAG)
- Quoting short passages with citation for Q&A or agent responses
- Creating embeddings for semantic search provided raw text is not redistributed
- Linking back to source pages for full context

## Enforcement
Violation of this policy may result in IP blocking, agent blocking, and/or legal action. For exceptions,
please contact us with details about your crawler, purpose, data retention period, and opt‑out mechanisms.

## Versioning
Version: 1.0
Change-Log:
  - v1.0: Initial publication of llms.txt for usepostal.com